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Knowledge base
Member Services
Adding Learners or Connections
5
What is a teacher connection?
How to add a teacher connection
How to add an additional Learners
How to access a video made by a Coach for you
How to share content with other users
Billing and Payment
1
How can I switch my account from monthly to bundle or bundle to monthly?
Coverage by States, Nations or Insurers
1
Coverage eligibility for Wisconsin residents
Tech Support
Tips for Using Certain Tech
6
Roku (setting up)
iOS (iPad/iPhone)
Amazon Fire
Android (tablet/phone)
App Operating Systems
View all 6
Troubleshooting
4
I can't find the Gemiini app in app store
Videos don’t stay downloaded on the app
I don’t have any assignments
Streaming is inconsistent
System Requirements
3
Basic Download Speed
Compatible browsers
Operating Systems
Using Gemiini
How to Watch Gemiini
9
How often should my learner watch Gemiini?
Can my learner watch more than one video?
How can my learner watch Gemiini?
When should I use the website versus the app?
How do I fit Gemiini into my already busy day?
View all 9
Finding or Removing Specific Content/Assignments
4
Where do I find specific content?
Do you have videos that work on making speech clearer?
Can I upload my own videos into Gemiini?
How do I archive and delete an assignment?
Child Motivation or Engagement
2
How do I keep them from switching to other content?
How do I motivate my learner to watch Gemiini?
Questions About Progress
2
How do I change my learner’s level?
When should I move my learner to the next level?