Troubleshooting​

I can't find the Gemiini app in app store
Our Gemiini Mobile app is available on iOS, Android, and Kindle. If you are having trouble finding it in your app store, please click the button below for ...
Thu, 22 Aug, 2024 at 9:54 AM
Videos don’t stay downloaded on the app
Our Gemiini mobile app allows active subscribers to download your video assignments to view offline. In order to determine whether an app user is a current...
Thu, 11 Jul, 2024 at 10:30 AM
I don’t have any assignments
If you don’t have any videos showing on the app or in your assignments list on the website, you still need to take your initial assessment to have your lea...
Thu, 11 Jul, 2024 at 10:33 AM
Streaming is inconsistent
Poor quality while streaming videos can be caused by multiple factors including your internet speed, bandwidth, and region in the world. We created our Gem...
Thu, 11 Jul, 2024 at 10:37 AM