1. Log into your Managing account
  2. Click on your name in the upper right of the screen
  3. Click the Billing & Connections option
  4. Click the Add Learner button
  5. Set the I want to... dropdown to either Add New learner or Add Existing Learner
  • For adding existing learners, enter their GemID and click the Add Learner button to initiate a connection request
  • For adding new learners, fill out the form and click the Add Learner button


  1. A learner's GemID can be found by following the instructions here
  2. If you are a parent, and you are trying to add additional learner accounts, Contact Us to find out if you qualify for a lower rate for your additional learner accounts.