Troubleshooting

Gemiini Mobile App | App Troubleshooting Tips & Tricks
If you are having issues with the app, there are a few things you can try now to fix a number of issues: Check your internet connection Refresh the app ...
Tue, 2 Oct, 2018 at 9:59 AM
Gemiini Mobile App | I'm Unable to Log into the App
If you're having trouble logging into the app, make sure that you're logging in with an active account. If you're still having issues, tr...
Tue, 2 Oct, 2018 at 10:00 AM
Gemiini Mobile App | My View Counts Are Not Updating
The app and website are designed to count complete repetitions (views) of an assignment. However, certain actions can cause a view count to be missed.  ...
Wed, 3 Oct, 2018 at 10:41 AM
Gemiini Mobile App | iOS - I Can't Hear My Assignments
Swipe up from the bottom while in the app. Look for a circle containing a bell with a slash through it. If it is highlighted, tap it to turn mute off,  →...
Tue, 2 Oct, 2018 at 10:36 AM
Gemiini Mobile App | Archived Assignments Still Showing Up?
While watching assignments in Offline mode, (no internet connection) any archived assignment that was previously downloaded to your device's memory wil...
Tue, 2 Oct, 2018 at 10:37 AM
Gemiini Mobile App | My Assignments Aren't Showing Up
First, make sure to check that you have the latest version of the app installed by checking your app store for updates. On the Gemiini Mobile app: Tap...
Tue, 2 Oct, 2018 at 10:37 AM