The app and website are designed to count complete repetitions (views) of an assignment. However, certain actions can cause a view count to be missed

Listed below are best practices to ensure assignment view counts are recorded correctly:

  • Make sure to allow the assignment to play all the way through before going back to the Assignment list.

  • Make sure to not skip clips ►| during playback.

  • While in Offline mode, view counts will not be reflected on until your device is reconnected to the internet with the app open (Online mode). 

  • If you watch an assignment in Offline mode and delete the assignment before re-launching the app in Online mode, the view count will be missed.