To check to see if your learner is ready to move onto the next level, you can take the reassessment by following the instructions below.

  1. Log in with your Managing account
  2. Use the learner selection dropdown to select the learner you wish to reassess
  3. Click the Change Level / Retake Assessment button in the progress widget
  4. Click the Start Level Up Reassessment button 


If you are on Level 2 or above, you can also go back to the previous level by following the instructions below.

  1. Log in with your Managing account
  2. Use the learner selection dropdown to select the learner you wish to reassess
  3. Click the Change Level / Retake Assessment button in the progress widget
  4. Click the View Options button
  5. Select Move to the previous level and click Next to be taken to the previous level


If you are on Level 8 or below, you can also go up to the next level without retaking the assessment by following the instructions below.

  1. Log in with your Managing account
  2. Use the learner selection dropdown to select the learner you wish to reassess
  3. Click the Change Level / Retake Assessment button in the progress widget
  4. Click the View Options button
  5. Select Move to the next level and click Next to be taken to the next level


You can retake the entire assessment all over again by following the instructions below.

  1. Log in with your Managing account
  2. Use the learner selection dropdown to select the learner you wish to reassess
  3. Click the Change Level / Retake Assessment button in the progress widget
  4. Click the View Options button
  5. Select Retake the assessment and click Next