If you are having trouble uploading a custom clip or playing a custom clip, please follow the instructions below so we can help you get
- Please remove the problem clips from your account on the My Clips page
- Go to our Dropbox and upload your video files by clicking here
Then send us the following:
- Your managing account's username
- The filename of the afflicted video you uploaded to Dropbox (EX: video.mp4)
- The title you want to give this video (EX: Playing with blocks)
Once we have received all the information above, we will upload the corrected video to your account.